Creative Partner Lead

Upwork ($UPWK) is the world’s work marketplace. We serve everyone from one-person startups to large, Fortune 100 enterprises with a powerful, trust-driven platform that enables companies and talent to work together in new ways that unlock their potential. Last year, more than $3.8 billion of work was done through Upwork by skilled professionals who are gaining more control by finding work they are passionate about and innovating their careers.

We are seeking a highly motivated and experienced Partner Lead to join our internal creative team at Upwork. As the Partner Lead, you will be responsible for managing key marketing partner relationships, serving as the point of contact for up to 1-2 marketing pods and/or day to day lead on 3-4 project workstreams. 

The Partner Lead’s primary role is to drive the dynamic between marketing and creative teams. The Partner Lead is responsible for keeping both marketing and creative teams accountable through collaboration, proactive planning, efficient communication between creative teams and marketing teams, and optimize how the projects run to meet partner and project needs. 

Responsibilities:

• Own and nurture relationships with key marketing partners. Acting as the main liaison and point of contact for up to 1-2 marketing pods / 3-4 projects within the organization. Each pod consists of Marketing leads (Drivers) that will be the primary partners throughout project workflows. Partner Leads are expected to bring Marketing partners along throughout a project workflow from briefing through execution, guiding and informing the creative process as needed to make the project successful.
• Foster a collaborative, strategic, diplomatic, and highly organized work approach to facilitate successful partnerships and drive results.
• Bring process stewardship, shepherding a project’s workflow in partnership with project management and production leads. 
• Enabling a collaborative dynamic between the disciplines, developing effective timelines that meet project needs. 
• Ensure the core marketing objectives stay top of mind throughout the project workflow. Partner Leads will also collaborate with creative strategy to develop comprehensive creative briefs, ensuring there is collective alignment on the creative opportunity at hand. 
• Deliver compelling presentations and confidently represent the creative team in meetings with partners. 

What is takes to catch our eye:

• Proven experience as an Account Manager+ in an agency or in-house creative environment with 5+ years of experience.
• Strong understanding of advertising and marketing principles, with a track record of managing successful client/cross-functional relationships.
• Excellent interpersonal and communication skills, both written and verbal. 
• Creative mindset with the ability to provide constructive feedback and guide the creative development process.
• Strong presentation skills with the ability to confidently present ideas and solutions to clients.
• Willingness to travel as needed for company offsites and production.

Come change how the world works.

At Upwork, you’ll shape talent solutions for how the world works today. We are a remote-first organization working together to create exciting remote work opportunities for a global community of professionals. While we have physical offices in San Francisco and Chicago, currently we also hire full-time employees in 19 states in the United States. 

At the core of our vibrant culture are shared values that form the foundation of our organization. These values revolve around trust, risk-taking, customer focus, and excellence. Our overarching mission is to create economic opportunities so that people have better lives. We foster an environment where individuals are encouraged to bring their authentic selves to work, nurturing personal and professional growth through development opportunities, mentorship programs, and participation in Upwork Belonging Communities.

We take pride in providing exceptional benefits to our employees. These include comprehensive medical insurance coverage for both you and your family, unlimited paid time off, a 401(k) plan with matching contributions, 12 weeks of paid parental leave, and an Employee Stock Purchase Plan. To explore these benefits in detail, as well as gain insights into our company values, working principles, and the overall employee experience, we invite you to visit our Life at Upwork page.

Check out our Careers page to learn more about the employee experience.   

Upwork is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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