Solutions Engineer

About Tailscale 

Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.

Job Description

We are looking for a Solutions Engineer to join our rapidly growing team. You will be responsible for helping customers design, implement, and manage their Tailscale deployment to ensure their business objectives are met. You will work closely with Tailscale’s Sales and Customer Success teams to provide technical expertise and collaborate with Marketing, Product, and Support as needed.

If you are passionate about networking and security, have experience working with customers, and want to join a fast-growing startup then we would love to talk to you!

Responsibilities:

• Work closely with our Sales team to identify new opportunities and help close deals
• Communicate Tailscale’s value based on customer inputs and with work the Sales team to identify and resolve issues and concerns
• Provide technical expertise in the form of sales presentations, demonstrations, and supporting proof-of-concepts
• Provide feedback to Product and Engineering teams on customer needs and product improvements
• Own technical engagement with customers from pre-sales to deployment/implementation. Maintain ongoing relationships post-deployment
• Stay up-to-date on the latest cloud, network, and security technologies and trends
• Experience in a devtool software company (Nice to Have)
• Experience in network security (Nice to Have)
• Experience working in a software startup environment (Nice to Have)
• Experience writing project plans collaboratively with customers (Nice to Have)

Requirements:

• 3+ years of experience in a technical, customer-facing role such as a Solutions Engineer, Sales Engineer, or similar
• Demonstrated success working at a startup with multiple priorities and projects
• Passionate about working with the sales team on presales initiatives, leveraging technical expertise to craft compelling and customized demonstrations, proof of concepts, and presentations that effectively communicate the value of our solutions to prospective clients
• Excellent communication and presentation skills
• Experience in systems administration and troubleshooting: Linux, Mac, or Windows
• Familiar with networking and security concepts
• Desire to learn programming/scripting skills in Bash, Go, TypeScript, HCL, etc.

As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. We use San Francisco market data to establish our pay ranges.

For this position, our pay ranges reflect target OTE (on target earnings), inclusive of base salary and variable compensation tied to the attainment of quarterly sales targets.

UK Pay Range (OTE)£90,000—£110,000 GBP

Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications. We encourage you to help us break that statistic!

What We Offer

• An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
• A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
• Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family!
• All-remote with the opportunity to work from anywhere—enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). 
• Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team/department off-sites, or use your individual travel budget to meet up with team members in Canada, the US, or the UK. 
• Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities. 
• Paid time off and a healthy work-life integration. Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world! We encourage all Tailscalars to take 4-6 weeks of vacation annually. 
• A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $1000 USD to customize your workstation to make it your own. 
• Generous parental leave program from your first day. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups for up to 26 weeks. 

Apply now